Shipping policy
Shipping Policy
Delivery Coverage
We deliver to every location in India with a valid PIN code, including remote villages and towns.
Order Processing Time
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Orders placed after 11:00 AM IST will be processed and dispatched the next working day.
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Orders placed on Sundays or public holidays will be processed the next working day.
Estimated Delivery Timelines
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Metro Cities: 2 – 3 working days
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Tier II Cities: 3 – 4 working days
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Other Regions: 6 – 8 working days
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North East & Jammu & Kashmir: 3 – 10 working days
Note: Delivery timelines are estimates and may vary due to weather, transportation issues, or courier delays, which are beyond our control.
Order Tracking
Once your order is shipped, tracking details will be shared via Email or WhatsApp.
Urgent / Emergency Shipping
Urgent shipping can be arranged on request at an additional cost, subject to courier availability for your area.
Lost or Damaged Shipments
We take full responsibility for any damage during shipping. Damaged items will be replaced on priority.
To Request a Replacement:
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Email us at schaff.eng@gmail.com / service@schaff.asia within 1 day of receiving your package.
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Or contact us via Call at +91 90353 30888 / WhatsApp +91 8618875271
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Include clear photographs of the damage in your message.
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Return the damaged item to us for verification before we dispatch a replacement.