Flashlight Warranty


Warranty Policy

Coverage terms for every Schaff rechargeable flashlight, backed by Schaff Engineering Private Limited (SEPL).

Issued by — SEPL, Bengaluru Applies to — All flashlights sold in India
Made in India
Engineered & Manufactured in-house
Up to 2-Year Cover
On LED, motherboard & battery
Direct Support
Speak to SEPL, not a call center
01

General Terms

Eligibility. Flashlights purchased in India only are eligible for warranty.

To file a claim, keep ready:

  • Original purchase bill
  • Warranty card, signed and stamped by the seller

Purchased on Schaffonline, Amazon or Flipkart?

  • Keep your warranty card on file for any future claim
  • No warranty card? Photograph the serial number near the USB charging port and email it to service@schaff.asia along with your order details
Warranty is void if the product has been repaired by unauthorized personnel, or damaged by dust, water, fire, foreign objects, voltage outside spec, mishandling, or use contrary to the user manual.
What's covered. SEPL covers manufacturing defects only, for the duration stated below. We repair or replace defective units at our discretion.
02

Standard Coverage

Component Warranty Period Coverage
Outer Body 6 Months Manufacturing defects (excludes color fading)
Reflector & Front Glass 1 Year Manufacturing defects
Silicon / Rubber Parts 1 Year Manufacturing defects
Contact Spring 1 Year Manufacturing defects
LED 1 Year Burn-out only
Motherboard 1 Year Manufacturing defects
Battery 1 Year Manufacturing defects
Accessories 6 Months Manufacturing defects
03

Extended Warranty

Free with registration Additional Warranty Eligibility ends 31 December 2026

Register your product to add one additional year of coverage on the LED, motherboard and battery — at no extra cost.

Register Your Product
Component Standard With Registration
Outer Body 6 Months No change
Reflector & Front Glass 1 Year No change
Silicon / Rubber Parts 1 Year No change
Contact Spring 1 Year No change
LED 1 Year 2 YEARS
Motherboard 1 Year 2 YEARS
Battery 1 Year 2 YEARS
Accessories 6 Months No change
04

Filing a Claim

Reach our support team directly with the following, and we'll guide you through the process:

  • Purchase receipt
  • Photos of the issue
  • Product serial number, if available

Customer Support

service@schaff.asia +91 90353 30888 +91 86188 75271
Monday – Friday, 10:00 AM – 5:00 PM IST

Have Ready

  • Original purchase bill
  • Warranty / registration card
  • Serial number near USB port

All warranty claims are subject to Bengaluru jurisdiction. SEPL's liability is limited to repair or replacement of the product under warranty.
Document last updated: 20 July 2026