Payments & Shipping


Payments & Shipping

Secure payment options and pan-India delivery timelines for every Schaff order, backed by Schaff Engineering Private Limited (SEPL).

Issued by — SEPL, Bengaluru Applies to — All orders shipped within India
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Payments

Online Payment Options

We accept the following secure online payment methods:

Debit Cards
Credit Cards
Net Banking
UPI
Payments are processed through a secure, encrypted gateway. We do not store or access your card or bank details. Upon completion, you'll be redirected to schaffonline.com.
Offline Payment (Bulk Orders Only)

Available for bulk buyers, dealers, and distributors, subject to prior confirmation. Orders are dispatched once payment is credited.

NEFT
RTGS
Demand Draft
Cheque
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Shipping

Delivery Coverage

We deliver to every location in India with a valid PIN code, including remote villages and towns.

Order Processing Time

Orders placed after 11:00 AM IST are processed and dispatched the next day.

Estimated Delivery Timelines
Metro Cities2–3 working days
Tier II Cities3–4 working days
Other Regions6–8 working days
North East & J&K3–10 working days

Delivery delays may occur due to weather, transportation issues, or courier constraints beyond our control.

Holidays

Orders placed on Sundays or public holidays are processed the next working day.

Tracking

Tracking details are shared via email or WhatsApp once your order is shipped.

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Emergency / Urgent Shipping

Urgent shipping can be arranged on request at an additional cost, subject to courier availability for your area.

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Lost or Damaged Shipments

We take full responsibility for damage during shipping. Damaged items are replaced on priority.
To Request a Replacement
  • Email us at service@schaff.asia within 1 day of receiving your package
  • Or contact us via WhatsApp or call at +91 8618875271
  • Include clear photographs of the damage in your message
  • Return the damaged item to us for verification before we dispatch a replacement
More Information
Warranty Claims Returns & Refunds Order Cancellations
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Contact Us

Customer Support

sales@schaff.asia +91 90353 30888 +91 86188 75271

Document last updated: 20 July 2026