Schaff Engineering Pvt Ltd ("we," "us," or "our") operates schaffonline.com, an e-commerce platform for purchasing products. This policy outlines how we collect, use, disclose, and protect your Personal Information when you use our Service.

By accessing or using schaffonline.com, you agree to the terms of this Privacy Policy. If you disagree, please refrain from using our Service.

1. Information We Collect

We collect the following information to provide and improve our Service:

Personal Information

• Name
• Phone number
• Postal address (for shipping)
• Email address (for order confirmations and communication)
• Payment details (processed securely via third-party gateways; we do not store full payment data)

Log Data

When you visit schaffonline.com, your browser sends:

• IP address
• Browser type & version
• Pages visited
• Time & date of visit
• Time spent on pages

Cookies

• We use cookies (small data files) to enhance user experience
• You can accept or refuse cookies via browser settings
• Disabling cookies may limit certain Service features

2. How We Use Your Information

Your data is used for:

• Order processing, shipping, and customer support
• Service improvement & analytics
• Communication (e.g., order updates, promotions*)
• Fraud prevention & security

*You can opt out of marketing emails anytime

3. Sharing Information with Third Parties

We may share data with:

• Payment processors (e.g., PayPal, Stripe)
• Shipping carriers (e.g., FedEx, DHL)
• Analytics providers (e.g., Google Analytics)
• IT & security service providers

4. Data Security & Retention

• We implement industry-standard measures (SSL encryption, secure servers) to safeguard your data
• No internet transmission or storage is 100% secure. We cannot guarantee absolute security
• Retention Period: We retain your personal data for 3 years after your last transaction or account activity, unless legally required otherwise

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to certain data processing
• Request a copy of your data in a portable format
• Withdraw consent (e.g., unsubscribe from marketing emails)

To exercise these rights, contact us at service@schaff.asia. We will respond within 30 days.

6. Links to External Sites

• Our Service may contain third-party links (e.g., payment gateways, social media)
• We are not responsible for their content or privacy practices

7. Children's Privacy

• Our Service is not intended for users under 18
• We do not knowingly collect data from minors
• If a child's data is inadvertently collected, we delete it immediately

8. Geographic Applicability

• This policy complies with India's data protection laws
• For international users, we comply with applicable local laws

9. Policy Updates

• We may update this policy periodically
• Changes take effect immediately upon posting
• We recommend reviewing this page regularly