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Privacy Policy

Privacy Policy of Schaff Engineering Pvt Ltd

Schaff Engineering Pvt Ltd operates schaffonline.com, A service which allows to buy Products sold on our ecommerce site schaffonline.com.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, on our schaffonline.com shopping site.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Website URL, unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact, Identify, Ship Items that you have Purchased from our website to you.
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
·        To facilitate our Service;
·        To provide the Service on our behalf;
·        To perform Service-related services; or
·        To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at service@schaff.asia

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PAYMENTS

Payment modes:

All Debit Cards / Credit Cards / Net Banking / UPI (Through Secured Payment Gateway Partner)

You will be taken to the payment processing page, which is a secure and encrypted page where you may enter your payment information. 

Important: We do not record or capture any information about your credit card or bank account. Once the payment is completed, you will be sent back to www.schaffonline.com.

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Other payment options include

NEFT, RTGS, DEMAND DRAFT, AND CHEQUE

The above payment options are available for Bulk Purchase, Dealers and Distributors only.

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SHIPPING

·         Regions: We Ship throughout India to every village / town that has a PIN number.

Schaff delivers its Products to all the PIN Codes across India.

Orders Received before 1.00 PM IST is processed the same day and shall be shipped the same day.

Delivery Time:          Metro Cities: 1 – 2 Days

                                              Tier II Cities: 2 – 3 Days

                                              Rest:              4 – 6 Days

For North Eastern States Including Jammu and Kashmir: 3 – 10                 Days                  

·         Holidays: Holiday’s include Sundays, General Public Holidays.

Orders that are received on holidays shall be processed and kept ready for dispatch. Shipping shall not be available on Holidays and shall be shipped the next working day.

·         Tracking: Shipment Tracking is provided for all Orders and shall be intimated to the customer through email / WhatsApp.

·         Courier Delays: Courier companies could have transport delays due to various reasons including flight delays, late arrivals at local or destination hubs, bad weather, local issues, delivery staff shortage, etc. These are outside our control. 

EMERGENCY / URGENT SHIPPING

·         On customer request, we can arrange Urgent shipping with additional cost if such a service is provided by a courier company for that PIN code.

LOST SHIPMENT / DAMAGED SHIPMENT

Schaff take’s responsibility for shipping.

Product Damaged due to shipping will be replaced on priority.

How to claim Replacement?

·         Please notify Schaff at service@schaff.asia  about the damage within 1 day of receipt of shipment.

·         You can also call us or WhatsApp us on +91 9035330888.

·         Include photographs where possible when sending an email or WhatsApp

·         The Product must be returned to us for damage verification before we can replace you with a new Item.

Know more About:

 

Contact Us: 

      service@schaff.asia

(+91 9035330888

 

 

                      

 

 

 

 

 

 

 

 

 

 

 

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